Store Policies

 Textbook Ordering Terms and Information

  • If you are enrolled in a class and it does not appear to have a textbook, this is because we have not received the confirmation for that class yet. Information for the class will appear as soon as we receive from the departmet. 
  • We will make every effort to fill your order as placed. If USED copies of your book are not available, we will automatically substitute NEW copies to ensure no delay in acquiring your course materials. The total amount charged to your card will reflect the changes. 
  • In-Store Pickup: You have until the end of the 2nd business day of class to pick up your order, if your order was placed prior to the first day of class. After the first day of class, you have 2 business days to pick up your order. Any online textbooks orders that are not picked up are subject to a 25% restocking fee. The charge will be applied to the payment method used on the initial order. 

Bookstore RefundsTo be eligible for refunds or exchanges, textbooks must be:

  • New condition
  • Original package
  • Accompanied by original sales receipt within the same semester of the return. 

Used books are not eligible for a refund.